If you have received a damaged item then please contact US as soon as possible:

info@reimaginedclo.com

The easiest way to ensure you are satisfied is to return the item you have, after your return has been accepted, you will be sent another in return.

If we have issued you a refund, then please allow for up to 5 working days for the payment to appear on your statement.

Refunds will be issued back to the original payment method used to make the order.